Truist review

Reviewed by the Editorial Team · Updated July 10, 2026 · 6 min read

Formed from the BB&T–SunTrust merger, a large bank with a deep branch presence across the Southeast and Mid-Atlantic.

Truist by the numbers

Source: federal HMDA data (2025), FFIEC/CFPB. *Approval rate = loans originated ÷ (originated + denied). It reflects a lender's channel and borrower mix — wholesale, online and refi-heavy lenders run lower because many applications are rate shops that never close — not how hard it is to work with. See our lender-approval analysis.

Truist at a glance

Truist is one of the country's largest regional banks, created in December 2019 when BB&T and SunTrust combined in a self-described merger of equals.

The blended name reflects a blended footprint: BB&T's Carolinas-and-Virginia roots joined SunTrust's Atlanta-centered Southeast presence, and the company is now headquartered in Charlotte, North Carolina.

Mortgages are one line inside a full-service bank that also handles checking, wealth management, and commercial lending, and that branch-and-banker model shapes how its home loans are sold and serviced.

In 2025 Truist originated 41,059 home loans worth about $14.1 billion, with an average loan size near $344,000.

Where Truist's approval rate sits

Truist's 2025 approval rate of 58% sits against the 76.6% national average. Read it as a signal of channel, not strictness — wholesale, online and refinance-heavy lenders run lower because so many applications are rate shops that never close.

Its lending is heavily concentrated in its home region rather than spread evenly across the country: Florida (17,438 loans), North Carolina (16,568), Virginia (13,945), Georgia (12,452), and Maryland (7,784) account for the bulk of its volume, tracing the old BB&T and SunTrust branch maps almost exactly.

Mortgages are offered in most states, but the physical branch network and in-person service remain a Southeast and Mid-Atlantic story.

What distinguishes Truist is its emphasis on affordability programs and relationship banking. It pairs a standard menu of conventional, FHA, VA, USDA, jumbo, construction, and refinance loans with a Community Homeownership Incentive Program and a physician-focused doctor loan, and it offers pricing discounts to existing deposit customers.

The reported 58% HMDA approval rate looks modest, but that figure blends purchase, refinance, and home-equity applications typical of a large retail bank and is not a clean measure of how hard it is to get a purchase mortgage.

Who Truist is best for

Truist is worth a look for buyers in its Southeast and Mid-Atlantic strongholds who value a local branch and a banker they can sit across from, and especially for moderate-income households in eligible areas targeting its Community Homeownership program.

Physicians and dentists early in their careers are another natural fit, given the doctor loan's low-down-payment, no-PMI structure. Existing Truist deposit customers may also capture relationship pricing.

Loan programs at Truist

Its most notable programs and specialties:

• Community Homeownership Incentive Program (CHIP) — as little as 0-3% down with no mortgage insurance for income-eligible buyers, plus up to $10,000 in assistance in qualifying areas of FL, GA, NC, SC, and VA
• Doctor loan for residents, interns, fellows, physicians, and dentists — up to 100% financing on eligible loan amounts with no PMI and flexible debt-to-income treatment
• Conventional fixed- and adjustable-rate mortgages, plus jumbo loans for higher balances
• Government-backed FHA, VA (including IRRRL streamline refinances), and USDA loans
• Construction-to-permanent loans for building a primary or second home
• Home equity loans, HELOCs, and cash-out refinancing for tapping existing equity

Typical industry minimum down payment by core loan type — Truist's own minimums or credit overlays may run higher:

Where Truist lends most

By federal HMDA records, Truist's largest 2025 markets were Florida, North Carolina, Virginia, Georgia and Maryland. Explore local rates, home prices and down-payment assistance for each:

The verdict

Truist is a solid mainstream choice for buyers in its Southeast and Mid-Atlantic base who want a full-service bank, a nearby branch, and standout affordability programs like CHIP and its doctor loan.

The trade-offs are a less polished digital experience and below-average satisfaction scores in recent surveys. If you value in-person help and may qualify for its assistance programs, it deserves a quote; rate shoppers who prefer an online-first process should still compare.

How to compare Truist

Shopping a few lenders is the single most reliable way to save. Before you commit to Truist:

1. Get three or more Loan Estimates in a two-week window — the bureaus treat it as one inquiry.
2. Compare the APR, not just the headline rate — it folds in the fees.
3. Weigh service and loan-type fit, not price alone.
4. Verify licensing on NMLS Consumer Access (Truist's HMDA filer ID: JJKC32MCHWDI71265Z06).

Benchmark whatever you're quoted against today's this week's rate averages.

This review is editorial and independent — Truist did not pay for or approve it, and all figures are from public federal data. It is general information, not a recommendation or personalized advice. Confirm all terms directly with the lender.